Privacy Policy

Privacy Policy

Introduction

Welcome to https://wearable-personal-alarm-for-seniors.selfsecure.net (hereinafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the gathering, storage, access, and utilization of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices when:

  • You utilize our applications, services, or products as an authorized user.
  • You visit our websites linked to this policy.
  • You interact with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Data associated with your payment methods for purchasing our services or products.
  • Financial Information: Transaction records and financial details related to your use of our services.
  • Purchase Information: Product/service preferences, order history, and purchase timestamps.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Geolocation information when you interact with our location-based services.
  • Feedback: Your opinions, suggestions, and comments provided to us.
  • Social Media Information: Data from social media platforms when you connect or interact with us through these channels.
  • Product Information: Details about the products you use or show interest in on our platform.

We collect this information through direct user input, interactions with our applications, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide valuable insights for service improvement. Cookies are small text files stored on your device and categorized as:

  • Strictly Necessary: Essential for the basic functionality of our applications and services.
  • Preference: Remembering user preferences and settings to personalize your experience.
  • Analytics: Collecting anonymous data to understand usage patterns, improve performance, and deliver content tailored to your interests.

Users have the option to control non-essential cookies through our in-app Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or upon request, we delete or anonymize your personal information unless we are legally obliged to preserve it.

Security Measures

The Company has implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and strict access controls.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access and rectification
  • Erasure or the right to be forgotten
  • Restriction on processing
  • Data portability
  • The right to object to certain data processing activities
  • Non-discrimination
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your personal data.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to us via email at [email protected]. Alternatively, you can send written correspondence to our registered address.